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School support

Our friendly, UK-based teams are ready to help all subscribers with their set-up, continued support and technical questions, no matter how big or small. Many have worked in IT in schools, so they understand the specific needs of school ICT and the value of teachers' time.

Call us on 0800 6 527 527
8.30 am to 5.30 pm, Monday to Friday

International partners: +44 20 7870 4500

Service help and support
Useful tools and information
Software checker

Check you are running the most up-to-date software for your Discovery Education services

Run software checker
Speed test

Check your broadband speed using our easy and accurate broadband speed checker

Test your speed
Got a question?

Need help? We'll be able to help you quickly by chatting with you online or through a quick phone call

Get in touch