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Privacy policy

This privacy policy sets out the data processing practices carried out by Discovery Education Europe Ltd. If you have any requests concerning your personal information or any queries with regard to these practices please contact us on 0800 6 527 527.

Any changes to our privacy policy will be posted on this page.

Forms on this website

By submitting any of the forms on this website to Discovery Education Europe Ltd., either online or via fax, you are requesting additional information from us. Therefore, you have given permission to receive marketing communications (i.e. literature, special offers and quotations, telemarketing) from Discovery Education Europe Ltd.

Your details will not be shared with other companies outside Discovery Education Europe Ltd. and will only be used internally to fulfil your request. We will offer the opportunity to opt-out.

Website usage information

As with many websites, we collect summary information about usage of our website, e.g. number of visitors, most popular pages etc. This helps us to improve the site and the visitor's experience. No personal information is collected. This information is collected using cookies. To find out more please view the relevant Cookie policy below:

 

Contact information

Discovery Education
3rd Floor, Hythe House
200 Shepherds Bush Road
Hammersmith
W6 7NL

Tel: 0800 6 527 527
Fax: 020 7870 4501

Cookies policy

In this section you will find information on what cookies may be set when you visit the Discovery Education Espresso website, the Discovery Education website and the Discovery Education Espresso service, and how to reject or delete those cookies. We have also included links to some useful sites should you want to find out more about cookies and changes in legislation.

  1. About cookies
  2. How we use cookies
  3. How to control and delete cookies
  4. Cookies on our websites
  5. Cookies used on Discovery Education Espresso service
  6. Third party cookies
  7. Useful links


1. About cookies

A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a piece of data stored by a website within a browser, and then subsequently sent back to the same website by the browser. Cookies were designed to be a reliable mechanism for websites to remember things that a browser/user had done there in the past, which can include having clicked particular buttons, logging in, having read pages on that site, usage statistics for a given site and compiling long-term records of browsers/users histories.

Web domains are only able to access cookies stored/set by that web domain, meaning that only Discovery Education's servers can access the cookies set by this domain.


2. How we use cookies

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience.

A visit to a page on the Discovery Education Espresso website or service, or the Discovery Education website may generate the following types of cookie:

  • Session cookies
  • Google Analytics cookies
  • Advertising cookies
  • Local Shared Objects (Flash Cookies)

Session cookies
Session cookies are used to store information about user page activities so users can easily pick up where they left off on the server's pages. By default, web pages really don't have any 'memory'. Cookies tell the server what pages to show the user so the user doesn't have to remember or start navigating the site all over again. Cookies act as a sort of “bookmark” within the site. Similarly, cookies can store ordering information needed to make shopping carts work instead of forcing the user to remember all the items the user put in the shopping cart

Google Analytics' cookies
Every time a user visits our website, Google Analytics generates anonymous analytics cookies. These cookies can tell us whether or not you've visited the site before. Your browser will tell us if you have these cookies, and if you don't, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site.

Advertising cookies
We may also use cookies to assist in targeted advertising. We use cookies set by Discovery Education to more accurately target advertising to you, to show, for example, adverts about our product/service to users who have recently visited www.espresso.co.uk. These cookies are anonymous. If you receive one of those cookies, we may then use it to identify you as having visited our site if you later visit other sites that are part of the Google advertising network, and will serve targeted advertising based on this information.

Local Shared Objects (Flash cookies)
Discovery Education uses the Adobe Flash Player to deliver some of its video content. To improve user experience, Local Shared Objects - or Flash cookies as they are commonly known - are used for saving your preferences in parts of the service. Flash cookies are stored on a user's device much the same as cookies are, however it is not possible to manage them at browser level in the same way.


3. How to control and delete cookies

Discovery Education will not use cookies to collect personally identifiable information about you. However, you may wish to control what cookies are set, stop them being used by this website or delete them altogether. All modern browsers allow users to change the cookie settings, which typically can be found in the 'preferences' or options menu of your browser.

To help you better understand these settings, we have provided links to enable you to look as these settings for some of the more common browsers below;

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

How to disable Flash cookies:

The Adobe website provides comprehensive information on how to delete or disable Flash cookies either for a specific domain or all websites - see http://www.adobe.com/products/flashplayer/security for details.

Please be aware that restricting or preventing cookies being used may impact on the functionality of the relevant website.


4. Cookies set by Discovery Education on espresso.co.uk and discoveryeducationuk.com

NameDescription/purpose
JSESSIONID This cookie uses only anonymous, non-personally identifiable information to serve dynamic advertisements based on the website page you have visited. It is a remarketing tag using a piece of JavaScript code. This remarketing tag sets and reads the cookie. When a user visits a page on the site that contains a remarketing tag, Google places a cookie on that visitor's computer and adds the cookie to a remarketing list, stored in a database on Google's servers, which store all the cookie IDs associated with each list.


5. Cookies set by Discovery Education when you use or access the Discovery Education Espresso service in the UK

NameDescription/purpose
JSESSION Stores an identifier which associates the user with their login information, if provided. Expires when the browser is closed.
LOGIN_TYPE This cookie remembers the setting for if the user is a student or teacher when they log on to the online or home access versions.
ESPRESSOHOME This is used to help logging in to multiple services using one set of credentials or, Passporting or non-shibboleth platforms to store role of person and establishment ID
EHASCHADMIN A yes value to indicate user is a school admin in Espresso home access service.
SMS_APPROVE_AUTONEXT Stores whether the user wants to automatically advance to the next submission after approving one. Expires when the browser is closed.
SMS_REVIEWQ_GROUP The current group of submissions being reviews for faster access when returning to the review queue. Expires when the browser is closed
access-simplify-btn=true? As you browse resources in Espresso you will see a new 'Simplify' button at the top left corner of every page. Press the button to simplify that page.
access-switch-vid-focus When the page loads, the video play button will receive the focus first. This will let switch users play the video with a single press. Note - for this feature to work, you need to be using either Internet Explorer, Safari, or with Firefox install the Windows Media Player plugin (Internet connection required for download).
mediaplayer For debugging; stores the method of video playback to use instead of the automatically-configured method. Not set unless explicitly invoked via special URL arguments. Expires after 7 days.
MediaPlayer_Quality Stores the user’s selected video quality; used to keep the same quality video while navigating the site. Expires after 7 days.
MediaPlayer_Volume Stores the user’s selected video volume level; used to keep the same volume while navigating the site. Expires after 7 days.
resume.sol Used to store status within an activity so it can be recalled upon refresh. File is stored within Flash Player\#SharedObjects.
CONNECTIVITY This sets a cookie on a user's computer once we’ve tested for internet connectivity and holds the information to avoid having to repeat the test.


6. Third party cookies used by espresso.co.uk

NameDescription/purpose
__utma This cookie is typically written to the browser upon the first visit to this site. If the cookie has been deleted by the browser operator, and the browser subsequently visits this site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to this site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. This cookie usually has an expiry date set to two years from first visit.
__utmb This cookie is used to establish and continue a user session with this site. When a user views a page on this site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. This cookie expires when a user pauses on a page on the site for longer than 30 minutes.
__utmc [and _utmb] The B and C cookies are brothers, working together to calculate how long a visit takes. __utmb takes a timestamp of the exact moment in time when a visitor enters this site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. __utmb expires at the end of the session. __utmc waits 30 minutes, and then it expires.
__utmz This cookie stores the type of referral used by a visitor to reach this site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within this site. The cookie is updated with each page view to this site.


7. Useful Links

To find out more about cookies and their use on the Internet, the following links may be useful:

For further legal information about privacy issues, you may find these links useful:

Discovery Education has made every effort to detail the cookies used on this website, but where we may have missed or not listed one of the cookies on this site, please contact us and tell us the name of the cookie and where you came across it and we will ensure it is included in our list of cookies.