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I am an Administrator, how do I set up accounts?

Role of the Administrator (Admin)

As the school’s designated Administrator, it is your role to:

  1. Activate your admin account

  2. Set up your students

  3. Set up your teachers

  4. Add or delete any new or old teacher accounts in the Admin centre when there are changes in your school

No technical knowledge is required and the set up will take no more than 10 minutes! It is a good idea to have a list of teacher emails ready before you start, or alternatively you can send these to us and we will add them for you.

NB. In order to be GDPR compliant, please send a separate spreadsheet with a list of email addresses only and no other teacher information.

1.    Activate your Admin account

You activate your Admin account by setting your password from the link in your activation email.

Once you have activated your account, you log in to the service by following the instructions below:

a)      go to: www.discoveryeducation.co.uk/

b)      click on the Login button and select your service

c)      enter your email address and password

There is a link to the Admin centre at the top of the My services page when you log in.

2.    Set up your students

Your students have a shared online account, and to get you started we have set your password for you. You can view this information in the Admin centre:

The Administrator’s guide to managing online accounts

If you wish to change your password, simply type in your new password and click Save.

If you access our service online in school, you or your IT support can set up student Auto login shortcuts that remember the student login. Simply click on the link (found in the Admin centre or your activation email), follow the instructions and deploy the shortcuts across your network.

If you access Espresso via a server in school, shortcuts should already be set up and you don't need to set up Auto login shortcuts across the network. If you don't have shortcuts, please call us on 0800 6 527 527 so that we can advise your URL and provide you with an Espresso icon.

N.B. As the student Auto login shortcuts use the student account / credentials, if you change your password these will no longer work and you will need to create new student Auto login shortcuts.

From home, students will need to know how to login so please pass this information on. If you wish to communicate this to parents, there is a template letter you can send and FAQs that you can find here: Pupil Home Access parent resources.

3.    Set up your teachers

From the Admin centre, you can set up your teachers' accounts either in bulk by copying and pasting all email addresses at once, or individually by adding their school email addresses one by one.

To add your individual teacher(s) account(s) click:    

Admin Add Teacher button

Enter your teacher email addresses in list format ensuring there are no spaces at the beginning or end. Click 'next' and if there are no issues, click 'confirm'. Please note the system does not accept non-school email addresses (e.g. yahoo.co.uk or hotmail.co.uk) or duplicate email addresses. If you have any queries about setting up teacher accounts, please email us at:
schoolsupport@discovery.com

Once you have set up a teacher account, an activation email is automatically sent to that teacher’s email address with a link to set their password and set up an Auto login shortcut that remembers their login details.

Why can’t teachers share the student login?

There are several benefits for teachers of using their individual online accounts:

  1. Teachers have more rights than students.
  2. Teachers receive useful teaching ideas.
  3. Espresso features are coming that are linked to individual teacher logins.
  4. Teachers can set up an Auto login shortcut from any device (i.e. for use in school and from home) so they don’t need to remember their login details.

Please note that for security reasons, you are not able to set up an Auto login shortcut for the Admin account. If you would like to use this feature, either add yourself as a teacher with another email address or contact us to discuss alternative options.

How do you know if a teacher has activated their account?

If a teacher’s email address appears in red within the Admin centre, it means they haven’t set their password. Teacher accounts that have not been activated after a year will be deleted from the system.

4.    Tips for managing your accounts

a)      If a teacher leaves the school, please remember to delete their account from the Admin centre so that you have spare accounts available for new teachers joining.

b)      If a teacher’s email address changes, please update it in the Admin centre by deleting the old account and adding a new account for the teacher. If you have lots of teacher accounts to change and are short of time, we are happy to do this for you. Just email the changes to schoolsupport@discovery.com

Changing the Administrator username

Log in with your current login details and go to the Admin centre. Under School admin click in the Username box, delete the old email address, and type in the new email address required for this account. Click Save to make the change. The new Administrator will then be sent an activation email.

Forgotten your Administrator password?

If you forget your password at any time you can request a new password via the login page.

Need help?

Please contact us if you have any questions regarding access to any of our services.

Free phone: 0800 6 527 527 (option 1)

Email: schoolsupport@discovery.com

Support hours: Monday–Friday, 8.30am–5.30pm